Privacy Notice

1. Who I Am

I am Behaviour Coach Jon, a sole trader providing behaviour support, coaching, training, and digital resources for teachers and schools in the UK.

Email: admin@behaviourcoachjon.co.uk

2. The Information I Collect

I collect personal information when you:

• Book a call through Calendly
  
  

• Sign up for a free resource or email list on Systeme.io
  
  

• Purchase a digital product
  
  

• Complete a contact form
  
  

• Email me directly
  
  

• Send a DM on social media
  
  

• Work with me as a school or as a teacher
  
  

The information may include:

• Name
  
  

• Email address
  
  

• School name
  
  

• Role
  
  

• Messages you send me
  
  

• Booking details
  
  

• Payment information (processed securely by Stripe/PayPal/Systeme — I do not store card details)
  
  

3. How I Use Your Information

I use your information to:

• Provide coaching, support, and training
  
  

• Respond to enquiries
  
  

• Send resources you have requested
  
  

• Provide digital products you have purchased
  
  

• Manage bookings and appointments
  
  

• Send occasional emails about my services (only if you opt in)
  
  

• Maintain my business records (required by law)
  
  

I do not use your information for any automated decisions or profiling.

4. The Legal Basis for Processing

Under UK GDPR, I rely on the following lawful bases:

• Contract — to provide the services you request
  
  

• Consent — for sending marketing emails (you can unsubscribe at any time)
  
  

• Legitimate interest — for improving my services and replying to enquiries
  
  

• Legal obligation — for accounting, tax, or reporting purposes
  
  

5. Who I Share Your Data With

I only share your data with trusted third-party services I use to run my business, such as:

• Calendly (bookings)
  
  

• Systeme.io (emails + digital products)
  
  

• Stripe or PayPal (payments)
  
  

• Google (Google Forms / email communication)
  
  

These services have their own GDPR-compliant policies.
I do not sell or share your data with anyone else.

6. How Long I Keep Your Data

I keep data only for as long as necessary:

• Enquiry emails: up to 12 months
  
  

• Coaching records: up to 24 months
  
  

• Email marketing list: until you unsubscribe
  
  

• Payment records: 6 years (required by UK tax law)
  
  

You can request deletion at any time (see Section 8).

7. Your Rights Under UK GDPR

You have the right to:

• Access the personal data I hold about you
  
  

• Ask me to correct inaccurate information
  
  

• Ask me to delete your data (“right to be forgotten”)
  
  

• Withdraw consent
  
  

• Object to or restrict processing
  
  

• Move your data to another provider (data portability)
  
  

To exercise any of these rights, contact me at:
admin@behaviourcoachjon.co.uk

8. Cookies

Google Sites may use basic cookies for website performance.
I do not use tracking cookies, advertising cookies, or analytics tools.

9. How to Contact Me

If you have questions about this Privacy Notice or your data, email:

admin@behaviourcoachjon.co.uk

10. Right to Complain

If you are unhappy with how I handle your data, you can contact the UK Information Commissioner’s Office (ICO):

Website: ico.org.uk